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"I have worked with Carl for several years now and in all of the time I have been in care and support, I have found that he is always there when needed, in a professional, kind and approachable manner. Carl is a credit to his role and goes above and beyond to help and always has a good ear to lend. If I need information on anything he will go out of your way to help, always being professional yet kind. He oozes empathy and genuinely cares for his staff, even if sometimes I feel like I could be choosy with my job roles. Carl is the now and the future of care and a lot of professionals could take a leaf out of his book, he shows what a real Manager is all about with all of the words I have said and mean."