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When people think of complex care, the focus is usually on clinical skills and qualifications. And yes, those things matter. But ask any experienced hiring manager or family member, and they’ll tell you the same thing. Soft skills are what really make the difference. At Priority Recruitment, we work with services across the UK to find the right people for some of the most challenging and meaningful roles in care. And every time, it’s the soft skills that help someone thrive and stay in it for the long run.

What do we mean by “complex care”?

Complex care supports people with long-term or life-limiting conditions. This includes things like acquired brain injuries, neurological disorders or severe physical disabilities. It’s care that goes beyond the basics. It’s high-stakes and deeply personal. Often, it’s delivered in someone’s home or within a specialist service.

This isn’t just a job. It’s a lifeline.

The top soft skills we look for in complex care professionals

1. Empathy

Being able to understand what someone else is going through is essential. Many people receiving complex care may be non-verbal, in pain or feeling anxious. Empathy builds trust and helps carers respond in a way that feels human, not clinical.

2. Patience

Progress can be slow. Days can feel repetitive. Tasks might take longer than expected. People who do well in complex care are calm, measured and happy to meet others where they’re at.

3. Emotional resilience

Complex care can be emotionally intense. Carers may support families under pressure or work with individuals facing difficult health journeys. We look for people who can be supportive without burning out themselves.

4. Communication

It’s not just about talking. It’s about listening, picking up on non-verbal cues and knowing how to communicate clearly with families, professionals and the person receiving care.

5. Adaptability

No two shifts are the same. A person’s health can change quickly. Equipment might stop working. The best carers are flexible thinkers who can stay calm and solve problems under pressure.

Why employers need to hire for more than just experience

Technical skills can be taught. Soft skills are harder to train. That’s why we always prioritise them when recruiting for complex care roles, especially for home care packages or specialist settings.

By getting to know your service and understanding your team culture, we can place candidates who are the right fit, not just the available one.

For candidates: if this sounds like you, we want to hear from you

You don’t need decades of experience to make a real difference in complex care. If you’ve got the empathy, commitment and mindset to care deeply for others, we can help you build a career you’re genuinely proud of.

Soft skills aren’t a nice extra in complex care. They’re essential. Whether you’re hiring or looking for your next role, qualities like empathy, resilience and adaptability are what lead to better care and better outcomes.

If you work in telecoms, you’ve probably already heard about the merger between Vodafone UK and Three. It’s a major shake-up and it’s raising some serious questions. While both companies say this will lead to better 5G coverage and improved customer experience, there’s growing concern about the impact on jobs.

As a recruitment agency that specialises in retail and assisted sales roles, we’re paying close attention. And if you work in telecoms retail, this might be the time to look at your next move.

What’s Happening with the Vodafone and Three Merger?

Vodafone and Three (owned by CK Hutchison) plan to merge their UK operations to create the country’s largest mobile network by customer base serving over 27 million people. The deal, announced in June 2023, is now complete with 51% being owned by Vodafone and 49% owned by CK Hutchison Group Telecom Holdings Limited.

The two companies say the deal will lead to a £11 billion investment in the UK over the next decade, primarily in expanding and improving 5G infrastructure.

But alongside promises of improved service, there’s concern about job duplication. When two networks become one, that often means overlap in retail teams, customer service, marketing, and operations.

Concerns from Unions: Jobs at Risk

The Communication Workers Union (CWU) has voiced strong concerns about the merger’s impact on frontline workers. They warn that job losses are a “real and significant risk,” especially across customer service and store-based roles.

With both Vodafone and Three running hundreds of retail locations, there are fears that the merger could result in widespread store closures, reduced headcounts, and restructures.

This is something we take seriously at Priority Recruitment. Because the people affected aren’t just numbers. They’re talented retail and sales professionals who keep the industry moving.

Sound Familiar? Think Back to the O2 and Virgin Media Merger

We’ve seen something similar with the O2 and Virgin Media merger, completed in 2021. Although positioned as a growth-focused move, it eventually led to several operational restructures and a shift in strategy across both brands.

Retail and sales staff were among the most affected, with some roles redefined and others phased out as part of internal cost-saving efforts.

It’s a reminder that mergers often bring change and not always the kind that benefits frontline teams.

What You Can Do Next

Here’s the good news: telecoms is still growing, and great people are always in demand. Especially those with strong retail and customer service experience.

At Priority Recruitment, we work closely with brands to help talented individuals find the right fit. Whether you're proactively looking for a new opportunity or just want to be ready in case things change, we’re here to help.

Now is the right time to check out your options and make sure you’re in a role that feels secure and supported.

Let’s Find Your Next Role

If you’re working in telecoms and feel uneasy about what the Vodafone and Three merger could mean for you, you’re not alone. We’re already speaking to professionals across the UK who want to take control of their career path before any big changes hit.

We’re not here to pressure you, we’re here to help. Browse our latest roles or register with us to hear about opportunities before they go live.

Ready for your next step? Register today and let’s find a role that puts your future first.

Let’s be honest recruitment is intense. Targets, KPIs, constant communication, long hours, and the emotional highs and lows of helping people land jobs (or not). It’s a fast-paced, people-first industry that demands a lot from those of us in it. So, this Mental Health Awareness Week, we’re turning the focus to recruiters themselves.

Because while we spend our days helping others find the right work environment, sometimes we forget to check in on our own.

The Mental Load of Being a Recruiter

Recruitment isn’t just about finding CVs and ticking boxes. It’s about people. And people bring emotions, expectations, and sometimes stress.

You could have five offers go out in a day… and five candidates pull out the next morning. You might work flat out to fill a role, only to have it cancelled last minute. It’s a rollercoaster, and it takes resilience. But resilience doesn’t mean ignoring the pressure. It means acknowledging it, addressing it, and having the tools in place to manage it.

Burnout Is Real - And Common

Let’s call it what it is: burnout. Recruiters are some of the hardest working professionals out there. We multitask like pros, juggle hundreds of conversations, and stay “on” even when we log off.

But we’re human. And when you combine high stress, tight deadlines, and the pressure to perform, it can all stack up.

In fact, research shows at least one in six workers is experiencing a common mental health problem, like anxiety or depression, at any given time. For recruiters, who often deal with high expectations, rapid decision-making, and emotional ups and downs, those numbers feel very real in day-to-day life.

Mental Health in the Workplace: It Starts with Culture

At Priority Recruitment, we’re big believers in creating a respectful, enjoyable, and supportive workplace culture. We don’t just want our consultants to hit their targets - we want them to enjoy coming to work.

It starts with conversations. Being open about mental health and normalising the ups and downs helps create a space where people feel safe to speak up. Whether that’s saying “I’m not OK today” or asking for a breather when things get too much. We also believe in flexibility. Hybrid working, clear boundaries on work hours, and encouraging proper breaks all go a long way in protecting our mental health.

Mental health is a huge priority for us. This is why we have been partnered with Manchester Mind since 2023. Focussing on providing support for over 7,000 children, young people and adults each year, Manchester Mind is a local charity that promotes positive attitudes towards mental health in an aim to reduce stigma and raise awareness.

Tips for Recruiters to Protect Their Mental Health

Whether you’re new to recruitment or have been in the game for years, here are a few tips to help you manage the mental load:

1. Set Clear Boundaries: It’s tempting to reply to that late-night candidate message, but your time off is just as important as your time on.
2. Celebrate the Wins: Recruitment can be thankless at times. Make sure to celebrate every placement, every good interview, and every happy client. Those moments matter.
3. Talk to Your Team: Don’t carry stress alone. Whether it’s a manager, a teammate, or even someone outside of work, sharing how you’re feeling makes a difference.
4. Move Your Body: Whether it’s walking to work, stretching at your desk, or a full-on gym session, physical movement is proven to reduce stress.
5. Seek Support if You Need It: There’s no shame in needing help. Whether that’s talking to a therapist, using an employee assistance programme, or simply taking a mental health day—do what’s right for you.

We're All in This Together

Mental Health Awareness Week is about more than a hashtag. It’s about checking in. On us, our teammates, and the people we work with every day.

Recruiters play a huge role in people’s lives. We help shape careers, boost confidence, and open doors. But we can’t pour from an empty cup. Taking care of our own mental health isn’t just important, it’s essential.

So, this week, let’s be a little more honest, a little more human, and a lot more supportive.

If you’re struggling right now, you’re not alone. Whether you’re part of our team, a fellow recruiter, or just someone who needed to read this today, reach out, speak up, and look after yourself. You deserve it.

Mental Health Resources 

Manchester Mind

Samaritans

Shout 85258

Rethink Mental Illness

CALM: Campaign Against Living Miserably 

Let’s be honest, job interviews can feel intimidating. But they don’t have to be. With the right prep, mindset, and a few insider tips, you can walk in feeling ready, calm, and even (dare we say) excited.

At Priority Recruitment, we’ve helped thousands of candidates prepare for interviews across retail, sales, healthcare, and more. Here’s our easy-to-follow guide to nailing your next interview. No fluff, just solid advice.

1. Do Your Research - But Keep It Simple

You don’t need to memorise the company’s founding date or full org chart. What matters is understanding:

• What they do
• What they stand for
• How your values and experience align

Look at their website, recent news, and social media. Jot down a few insights or questions you can bring up.

Top Tip: Employers love candidates who show genuine interest. Use their mission or recent projects to tailor your answers.

2. Prepare Answers for Common Interview Questions

Here are a few you’re almost guaranteed to hear:

• “Tell me about yourself.”
• “Why do you want to work here?”
• “What are your strengths and weaknesses?”

Plan out a few responses—but keep them natural. Use real-life examples from past roles or experiences to bring your answers to life.

Example: Instead of saying “I’m a team player,” say “At my last job, I supported a colleague who was off sick by taking on part of their workload, which helped us hit our team goals that month.”

3. Dress Smart, Feel Confident

First impressions count. And what you wear can impact your confidence. Aim for neat, clean, and slightly smarter than the company’s usual dress code. If in doubt, business casual is usually a safe bet.

Top Tip: If you're working with a recruiter (like us!), ask for advice on what to wear. We’ve seen it all and can give you the heads-up on what’s right for each role.

4. Ask Questions That Show You Care

The interview isn’t just about impressing them, it’s also your chance to figure out if the company is right for you.

Great questions to ask:

• “What does a typical day look like in this role?”
• “How do you support team development and progression?”
• “What’s the team culture like here?”

Avoid jumping into pay and benefits too soon. There’ll be time for that later.

5. Watch Your Body Language

It’s not just what you say, it’s how you say it. Positive, open body language helps build trust and shows confidence.

• Sit up straight
• Make eye contact
• Smile naturally
• Avoid fidgeting

Match the energy of your interviewer, without mimicking them. It helps create connection.

6. Follow Up Afterwards (It Matters!)

After your interview, send a short thank-you email. It shows appreciation, professionalism, and keeps you top of mind.

Example thank-you line: “Thanks for your time today. I enjoyed learning more about the role and the company, and I’m excited about the opportunity to be part of your team.”

Bonus Tip: Be Yourself

Seriously. The best interview tip we can give you is to be real. Interviewers want to know the person behind the CV. They’re not expecting perfection. They’re looking for potential, personality, and a good fit for their team.

Ready for Your Next Interview?

If you’re actively job hunting and want personalised support, you’re in the right place. At Priority Recruitment, we don’t just match CVs to jobs, we help real people find roles where they can thrive.

Register here

View current vacancies

As you may be aware by now, Priority Recruitment is on course to becoming a fully registered CQC provider as part of our new venture; Thriving by Priority Recruitment – a non-traditional domiciliary care company specialising in complex care services. Though only a month has passed, we have taken some big steps in our journey, and we couldn’t be happier with the progress we have made in such a short time frame. 

Our office is taking shape

We are currently in the process of developing a space specifically for Thriving; allowing us to take service user and client meetings, securely store all documentation and provide the team comfortable space where they can execute all their amazing work. Though we still have some way to go, it’s amazing to see our vision for the space come to fruition. 

Onboarding packages are now well in progress 

 To ensure a smooth onboarding process for our clients, we have started the production of our onboarding packages. This is a collection of documentation to allow us to jump right into what we do best – providing an exceptional service for those requiring complex care. 

Log my Care – Update

As discussed in last month’s update, Log my Care is our digital care management system that will change the way we deliver support. We’re pleased to update that the system is ready to go and the team is currently receiving training sessions on how to best use the software. We are also in the process of updating the system to ensure all Care  Workers will have immediate access to all the training required to provide smoother and more efficient person-centred care to our clients. 

What’s Next? 

Currently, we are focussing on preparing for our interview and inspection by the CQC and developing our marketing strategy to ensure we can showcase our amazing services to those who need it. Lots of amazing work is going on behind the scenes to ensure we are making progress in our journey to CQC registration, and we are thrilled to take you along for the ride. 

Make sure you check out Thriving’s website and give us a follow on LinkedIn for more updates over the coming months. 

Earth Day takes place on 22nd April every year, but in 2025, it carries more urgency than ever. This year’s theme, “Our Power, Our Planet”, is a bold call to action. It’s about recognising the power we all hold to drive change and protect the planet, while holding governments, corporations, and institutions accountable to do the same.

At Priority Recruitment, we’ve always believed in the power of people. It’s what drives our work in recruitment, and it’s also how we approach sustainability. Earth Day 2025 is a moment to reflect on the role each of us plays, and the responsibility we must act.

What “Our Power, Our Planet” Means

This year’s Earth Day is focused on global climate justice. It’s not just about protecting the environment. It’s about accelerating a fair, inclusive transition to a green economy. That means moving away from fossil fuels, expanding clean energy solutions, and creating systems that prioritise people and the planet equally.

The message is clear: we need change, and we need it now. But change doesn’t only come from policy and legislation, it also comes from businesses, individuals, and communities using their power to make better choices every day.

What We’re Doing at Priority Recruitment

We know we’re not saving the world alone. But that’s no excuse to sit still. We’re proud of the steps we’ve taken to reduce our environmental impact and to support a better, more sustainable future for our team, our clients, and our candidates.

• 88% of our team don’t drive to work. Most of us walk, cycle, take public transport or work remotely. 
• We offset our carbon footprint by investing in environmental projects that drive measurable change. For every placement we make, we plant a tree to contribute to reforestation efforts.
• We prioritise recycling in our office and actively encourage all employees to participate. We strive to minimise waste generation and reduce the strain on landfills.
• We invest in sustainability training programmes for our employees to equip them with the knowledge and skills necessary to make environmentally conscious decisions. 
• We actively take measures to ensure our office is energy efficient. By optimising our lighting systems and equipment, we aim to reduce our energy consumption and minimise our carbon footprint.

You can read more about our sustainability commitments here: www.priorityrecruitment.co.uk/sustainability

We’re always looking to improve. But these aren’t one-off efforts. They’re built into the way we run our business.

Why Sustainability Matters in Recruitment

Sustainability isn’t just an internal value for us, it’s increasingly important to the people we work with too. Candidates want to know that the companies they’re joining are serious about climate action. Clients want to build teams who care about more than just profit.

The businesses that are attracting top talent in 2025 are the ones talking openly about their environmental goals, offering remote or flexible working, and investing in long-term sustainable growth. Our role is to connect those businesses with people who share their values and help both sides thrive.

How You Can Use Your Power This Earth Day

The theme “Our Power, Our Planet” is more than a campaign—it’s a mindset. Here are some simple but meaningful ways to get involved this year:

• Share what your business is doing to support sustainability.
• Switch to walking, cycling, or public transport for your commute. Even once a week makes a difference.
• Review your workplace policies. Are there changes you can make to support lower emissions or less waste?
• Choose sustainable suppliers and partners where possible.
• Speak up. Whether it’s to your team, your network, or your local MP, your voice matters.

Every action counts and together, they add up to real impact.

It Starts With Us

At Priority Recruitment, people will always be our priority. But we also know that a thriving future for people depends on a thriving planet. That’s why sustainability isn’t a side project, it’s something we embed into how we work, how we commute, and how we grow.

This Earth Day, we’re reminding ourselves, and others, that the power to make a difference isn’t just held by policymakers or corporations. It belongs to all of us. And we’re choosing to use it.

World Health Day is held every year on 7th April, and this year’s theme, “My health, my right”, is a powerful reminder that access to healthcare is a basic human right. It shouldn’t depend on where you live, what you earn, or who you are.

At Priority Recruitment, we specialise in healthcare recruitment across the UK, so this one really hits home for us. We work every day to connect brilliant healthcare professionals with the organisations that need them. But we also believe in something bigger: a fairer, healthier future for everyone.

What “My Health, My Right” Means

This year’s theme from the World Health Organization (WHO) highlights the urgent need to remove barriers that stop people from getting the care they need. Whether it’s mental health support, social care, or specialist medical services, access to quality care should be universal.

The right to health isn’t just about hospitals or medication. It’s about dignity. It’s about making sure that every community has the professionals and resources to support them.

But here’s the thing: we can’t do that without the people. And right now, we need more of them.

Healthcare Needs People, Now More Than Ever

We’ve been in the healthcare recruitment space for over a decade. We’ve placed hundreds of healthcare professionals across the UK.

And while the need for quality staff has never been higher, the system is under pressure:

• Services are overstretched
• Waiting lists are growing
• And the workforce is burning out

That’s why recruitment in this space isn’t just about filling jobs—it’s about building the foundation of our healthcare system.

What We’re Doing to Support the Sector

At Priority Recruitment, we don’t just find people jobs, we match values, goals, and ambitions. Our healthcare division is built on lived experience, with many of our team coming from support worker or care backgrounds themselves.

Here’s how we support the right to health through recruitment:

• We only work with clients who pay fairly and treat staff with respect
• We place people in roles where their skills make a real difference
• We support career growth and development in healthcare and social care
• We advocate for mental health support for our candidates and our team

We’re proud to partner with organisations that genuinely care. If they don’t? We don’t work with them.

Join the Mission

World Health Day 2025 isn’t just about awareness—it’s a call to action. At Priority Recruitment, we’re proud to stand behind the people who make healthcare happen. Every shift. Every home visit. Every life changed.

Let’s work together to make health fairer, more accessible, and more human—for everyone.

April is Autism Awareness Month, with Autism Awareness Day taking place on April 2nd. It’s a time to shine a light on autism spectrum disorder (ASD), break down misconceptions, and champion inclusivity. At Priority Recruitment, we’re committed to connecting talented support workers with roles where they can make a real difference in the lives of those with autism and complex care needs.

But beyond recruitment, this month is about education, advocacy, and ensuring that everyone, regardless of ability, has the opportunity to thrive. Let’s talk about why Autism Awareness Month matters and how we can all play a role in creating a more supportive and understanding world. 

Understanding Autism: More Than Just Awareness

Autism is a neurodevelopmental condition that affects how people perceive the world and interact with others. It’s a spectrum disorder, meaning that experiences vary widely from person to person. Some individuals may need little to no support in daily life, while others may require significant assistance.

Common traits of autism include:

• Differences in communication and social interaction
• A preference for routines and predictability
• Sensory sensitivities (e.g., being overwhelmed by bright lights or loud noises)
• Strong, focused interests in particular subjects or activities

One of the biggest challenges people with autism face isn’t their condition—it’s society’s misunderstanding of it. That’s why awareness is only the first step. True inclusion means recognising and valuing neurodiversity, ensuring that individuals with autism have the same access to opportunities, support, and respect as anyone else.

Creating an Inclusive World

Real change comes from action and it’s up to everyone to contribute to making environments more inclusive for all. There are many ways in which we can contribute to this both inside and outside the workplace. 

1. Educate Yourself and Others

Misinformation can lead to harmful stereotypes. Take the time to learn about autism from credible sources and listen to the voices of autistic individuals.

2. Support Autism-Friendly Workplaces

Many people with autism face barriers to employment due to lack of understanding or accommodation. Employers can foster inclusivity by implementing sensory-friendly workspaces, flexible schedules, and clear communication strategies.

3. Promote Acceptance Over Awareness

Awareness is the first step, but true acceptance means embracing neurodiversity and creating environments where individuals with autism feel valued and supported.

4. Advocate for Better Support Services

Whether it’s pushing for better funding in social care, supporting organisations that provide autism services, or simply being a compassionate ally, advocacy makes a difference.

The Role of Support Workers in Autism Care

Support workers play a vital role in the lives of individuals with autism, particularly those who require assistance with daily tasks, education, employment, or social integration. Whether in residential care, supported living, or home environments, the right support can empower individuals to live independently and with dignity.

There are some key qualities that are beneficial for support workers to possess when working alongside autistic individuals to provide them with the best care. 

• Patience and understanding: Every individual with autism is unique, and support should be tailored to their specific needs and preferences.
• Adaptability: A flexible approach is key, as routines and environments may need adjusting to ensure comfort and wellbeing.
• Strong communication skills: Whether it’s using alternative communication methods or recognising non-verbal cues, effective communication is essential.
• Empathy and advocacy: Sometimes, being a great support worker means being a voice for those who may struggle to express their needs in certain settings.

At Priority Recruitment, we work closely with healthcare providers to place dedicated, skilled support workers in roles where they can make the biggest impact. If you’re a support worker looking for a fulfilling role, we’d love to hear from you.

Join the Conversation

Autism Awareness Month is a chance to reflect, learn, and act. Whether you’re a healthcare professional, an employer, a family member, or just someone who wants to make a difference, your role in fostering inclusion is crucial.

If you’re a support worker looking for opportunities where you can make an impact, get in touch with Priority Recruitment today. Let’s work together to build a world where everyone, regardless of neurotype, can thrive.

We’re Off to a Great Start! 

Exciting times here at Priority Recruitment! We’re making big moves in our journey to become a fully registered CQC provider, which means we’ll soon be able to manage care plans in-house. As a result, we’d love to introduce you to Thriving by Priority Recruitment – a dedicated, non-traditional domiciliary care company that specialises in complex care services. 

This is a huge step forward, and we’re thrilled to share our latest updates with you.

1. Service & Registered Manager Applications – Submitted! 

The paperwork is officially in! We’ve submitted both our Service Application and Registered Manager Application to the Care Quality Commission (CQC). Now, we’re eagerly awaiting the next steps. It’s a rigorous process, but we’re committed to meeting every standard and ensuring our services are fully compliant, safe, and effective.

2. Embracing Digital Care with Log my Care 

We’re stepping into the future with Log my Care, a fantastic Digital Care Management System that’s going to transform how we deliver support. This means smoother, more efficient, and truly person-centred care. Plus, it includes a family portal, allowing loved ones to monitor and stay involved in their family member’s care journey. Transparency and trust are at the heart of everything we do, and this system will help us maintain just that!

3. Policies & Procedures – The Backbone of Our Service 

A solid foundation is key to delivering exceptional care. That’s why we’ve developed our Policies & Procedures, ensuring our services are consistent, safe, and fully compliant with CQC regulations. These will guide our team to uphold the highest standards and ensure the best possible experience for those we support.

What’s Next?

With our applications submitted, our digital care system in place, and our policies ready to roll, we’re now preparing for the next stages of the CQC registration process. It’s an exciting time, and we can’t wait to officially launch our in-house care management services.

Be sure to check Thriving’s website and give us a follow on LinkedIn for more updates as we move closer to making this vision a reality.

With an estimated 3.5 million people in the UK living with cancer (Macmillian), many of us will be affected by cancer at some point throughout our lives – whether that is personally or with the diagnosis of a loved one. Continued advancements in medical treatments, awareness campaigns and improvements in public knowledge surrounding preventative measures for some forms of cancer aim to reduce this number however, cancer continues to be a disease that people often dread to discuss.

Today marks the start of the latest campaign by World Cancer Day, United By Unique. Highlighting the fact that every experience with cancer is unique and that, ultimately, there needs to be a shift in focus to see the person as more than just a patient. 

Whilst medical treatment is essential for the physical care of an individual, behind every diagnosis there Is a person who has lived a rich life. A life full of love, relationships gained and lost, a catalogue of experiences that have made them into who they are today. Through providing a people-centric approach to cancer care, we can create a care plan that tailors to an individual’s needs in a more compassionate way – ultimately leading to the best health outcomes. So, how does people-centred care work? 

1)        It’s about teamwork.

People-centred care flips healthcare on its head. Instead of focusing on just diseases, it puts people front and centre. It is about forming a long-lasting relationship between people, providers and overarching healthcare systems to provide care plans which match the patient’s overall lifestyle. By seeing everyone as unique, listening with empathy, and helping them stay in control of their care decisions, individuals can experience greater levels of satisfaction with the care they receive. 

2)         It’s about connection.

Care doesn’t just happen in clinics—it lives in relationships. This approach involves families and communities, knowing that stronger social ties mean better, more compassionate care.

3)        It’s about community.

People aren’t just patients. Involvement from local communities, social schemes and governing bodies can improve health literacy, build self-confidence, and make sure health systems genuinely work for the people they serve. This can be done through the provision of transport solutions, community run support services or public health initiatives to name but a few.

What’s more, it works. An increased uptick in a people-centred care approach has been seen year on year and has had an impact on both treatment and recovery. Even the World Health Organisation has stated that developing integrated people-centred care systems can have “the potential to generate significant benefits to the health and healthcare of all people.”  Studies on this have shown that it can: 

• Lead to a higher quality of care and greater trust in doctors
• Improve overall satisfaction amongst both patients and families
• Improve the overall morale of healthcare workers
• Reduce pre-existing disparities in access to healthcare services, allowing everyone to receive the care they need, when they need it. 

World Cancer Day has outlined its three-year roadmap for this campaign which explores how they will explore the stories of those living with cancer, transform them into powerful advocacy tools to influencer policymakers and ultimately ensure any progress made is sustainable and long-lasting. 

As a company working within the healthcare sector, and with healthcare professionals daily, we are fully invested in ensuring everyone can receive a healthcare plan that is specifically tailored to an individual’s needs – placing empathy and expertise at the forefront of everything we do. Though we know facing cancer can be a challenging prospect, just know you are not alone. 

Below we have linked free-to-access resources which provide advice advise and support if you have been affected by cancer.

Macmillan Cancer Support

CoppaFeel!

Prostate Cancer UK

Cancer Research UK