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Retail & Sales

Job

Location: Wembley Salary: £10.26 - £10.74 per hour
Sector: Retail & Sales Specialism:
Type: Permanent - Full Time Contact: Jade Church
Supervisor
Wembley
Pay - £10.26ph - £10.74ph
40 Hours
 
My client is currently looking for highly motivated individuals to join their Luxury Athleisure sportswear brand! You will be given the opportunity to be part of a hard-working team and assist the store manager in admin duties and over-seeing staff performance. As a supervisor & key holder for the store it is your reasonability to work with the other supervisors and store manager to initiate store targets and manage the overall day to day operations of the store whilst providing an outstanding Luxury experience to customers.
 
You will work closely with premium product, customers and achieving daily targets. We want our customers to step into store and feel the Luxury experience. It’s your job to inform all customers about our products and drive the force behind service within our store.
Duties & Responsibilities:
  • Supervise all team members and provide feedback where necessary reporting the teams’ strengths and weaknesses to management.
  • Motivates, guides and mentors team members to exceed goals and creates a positive environment during shifts.
  • Assist in the training of new team members in company standards, customer service, till training and day to day job duties.
  • Works with other supervisors and management to ensure all visual policies and standards are up to date, whilst providing feedback to head office with store goals and targets for each week.
  • Maintains strong working knowledge of company products and services.
  • Handling complaints and resolving any issues
  • Creates an atmosphere centred on delivering superior customer service
Skills:
  • The ability to thrive in a sales targeted environment
  • Outstanding written and verbal communication skills
  • A desire to use your initiative to solve problems
  • Decision-making
  • Interpersonal skills
  • Adaptability
  • Time management
  • Conflict resolution
  • Cooperation
  • Mentorship
 
Future Focus:
  • You seek opportunities and areas to improve, encouraging the team to try new ideas to drive the business forward.
  • You seek opportunities and areas to improve, encouraging the team to try new ideas to drive the business forward.
  • You are aware of the daily store targets and activities and drive your personal target contributing to the whole team’s success
  • You personally embrace all new business initiatives and work as a team to deliver them at pace.
  • You personally strive to be the best and implement all initiatives professionally and feedback any improvements or ideas to your manager or the retail head office team.