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Hospitality

Job

Location: Oxford Salary: £11 per hour
Sector: Hospitality Specialism:
Type: Temporary Contact: Dan Franklin
Hotel Receptionist
Oxford
£11 Per hour DOE
Temporary to permanent opportunity
 
Hotel Receptionist wanted for temporary position that could lead to a  permanent role at the hotel. It’s a large 4 star hotel with a solid base of business.
Must have experience as a hotel receptionist with specific systems such as Opera, OnQ, Fidelio.  
Responsibilities and job duties.
  • Achieve positive outcomes from Guest queries in a timely and efficient manner
  • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
  • Support both the Front Office Manager and Reception Supervisors in delivering exceptional service
  • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
  • Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Follow company brand standards
  • Assist other departments, as necessary
 
If you have recent experience in the above and available to start straight away please get in touch.