Retail & Sales


Location: Sunderland Salary: £20000 - £25000 per annum, Benefits: Uncapped Commission
Sector: Retail & Sales Type: Permanent - Full Time
Contact: Jade Church Published: 13 days ago
Business Account Manager 
Basic - £20K - £25K + Uncapped Commission
Monday - Friday

Due to my clients continued success and growth plans for 2022 they are looking to expand their Business Account Management Team. Delivering exceptional account management, customer service and support is their number one priority and if this is something you already excel in and have a track record of in previous roles then this could be the ideal role for you.

Role expectations
  • Telephone based sales and service support for their Business Customers
  • Build a strong knowledge about our products and services
  • Contribute to own success and that of the team through the delivery of exceptional customer service
  • Ensuring up to date product knowledge to adhere to customer expectations and queries 
As well as supporting, retaining and driving new business from their existing customer base you will also be skilled and passionate about driving referral business both for mobile and business phones systems.  

Ideal Candidate
  • Be a clear communicator, an engaging people person, who can build effective customer rapport and offer valued advice over the phone
  • Possess a positive attitude to working as part of a team and on your own initiative
  • A background in delivering exceptional customer service standards in a sales or service driven environment
  • Can lead by example and motivate others in your surroundings
  • Motivated to achieve targets and goals, possesses a ‘can-do’ attitude, and have an open mind to learn
They believe in striving to be the very best you can be along with having the right behaviours and attitude. They deliver success as a team which enables their valued employees to reach their own personal goals and you will play a huge part in contributing to our culture and taking their business to the next level.

Benefits and Perks:
  • 25 days holiday with all Bank Holidays off
  • Health shield Healthcare Scheme which covers dental and optical
  • Stakeholder pension
  • Free onsite Parking with Electric Charging Points
  • Regular Funday/ Energy Days
  • Volunteering Days – up to 3 days per annum to give back to our local community
  • Regular social events
  • Great location office in Sunderland situated just off the A19
  • Complimentary Hot Drinks
  • Ongoing Training, Support and development

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