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MCFC Retail Jobs FAQ - Existing Staff

Frequently Asked Questions - Priority MCFC Retail Team

All Priority Staff:

I have a pay query - Email (please only email once you have read the FAQ and below)

I need to cancel a matchday shift (before it is allocated on Flux) - Book absence on Flux.

I need to cancel a matchday shift (more than a month away) - Email giving reasons etc.

I need to cancel a shift (less than a month away) - Call 07874 864566.

Check ​future matchdates here:


At the Manchester City Store we use a Time & Attendance System (PEP). The system offers an app (FLUX) and by using this app you can view how much hours you have worked, fill in your work availability and confirm your work schedules.

Apple –

Android -

Youtube support videos here:

​How to check your already submitted availability on the app, use the icon in the top right;


When / how much do I get paid? - please see the other FAQ -

Payslips are emailed out on a Wednesday.

Anything else (non urgent) - Email

Anything else (urgent) - Call/text/whatsapp 07874 864566.


If you need an employment reference, please direct the requester to email

If you get your payslip from Stichd you will need to contact Emily