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Job

Location: Manchester Salary: £18000 - £20000 per annum
Sector: Retail & Sales Specialism:
Type: Permanent Contact: Kieron Smithson
Luxury Sales Assistant
Manchester City Centre - Luxury Location
£18-20,000 Per Annum Basic Salary

With over a hundred years of history this family owned luxury business has recently expanded into Manchester.  They are looking for a sales assistant able to operate in a professional manner with customers in a luxury environment.  
Due to the nature of the business and the services they provide to their customers this is not a sales focused environment - the right individual will be able to focus on providing the best service outcomes for the customers. 
You must must be a fantastic communicator, not just face to face but also able to engage with customers over the phone and via email. 

Requirements:
  • A background in delivering exceptional customer service standards in a luxury sales or service driven environment.
  • Possess a positive attitude to work as part of a team and on your own initiative.
  • Motivated to achieve company & customer objectives
  • Have an open-mind to learn from the best in the business.
  • Experience in working in a luxury environment.
  • Able to operate without someone micro-managing & looking over your shoulder, ensuring the best outcomes for customer and employer.
  • Comfortable speaking with customers face to face, over the telephone and following up by email.
The Role:
  • Building effective relationships which will contribute to your success through the deliverance of exceptional customer service.
  • Qualifying and understanding the customer’s needs, in order to introduce the right services which will benefit them, providing the “complete package” not just the initial enquiry.
  • Providing world class customer service

    Rewards:
  • Permanent full time contract
  • Holiday, pension etc
  • 5 days over 7 working pattern
  • Limited weekend working (1.5 weekends per month)